Information We Collect

Data we collect directly and automatically

We collect personal information you provide—name, email, phone, billing/shipping address, and payment details. For payment verification and fraud prevention we may process identity documents (e.g., government ID or selfie) when required by our processor.

Abstract ID-card icon for identity verification

How We Use Your Information

Processing for service delivery and compliance

We use data to process orders, provide customer support, send marketing communications with consent, detect and prevent fraud, and fulfill legal obligations. Payment processing and identity checks are shared with our processor under a Data Processing Agreement.

Flow Billing

Payment processing and identity checks

We share payment details with Stripe (stripe.com) for secure payment processing and, when required, identity documents for verification or fraud prevention. Sharing is governed by our Data Processing Agreement with the processor.

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Integrations

Who we share data with

We share personal data with Stripe for payments, and with selected service providers for shipping, analytics, and support. Data is disclosed as needed for operations or when required by law, including KYC/AML obligations. We do not sell personal data.

If you have questions or want to exercise your rights, contact us at [email protected] or via the contact form.

Global scale

Why CHILL AI processes data

Processing lets us deliver services, detect abuse and fraud, support customers worldwide, and meet regulatory obligations. We operate with strong security controls and global infrastructure to keep data safe.

Support for any data use case

From startups to global enterprises, CHILL AI supports integrations, billing, identity verification, and reporting while minimizing exposure and applying least-privilege sharing.

Account management

Create and manage accounts, recover access, and update personal details via the account dashboard.

Billing & receipts

Securely process payments and issue receipts; payment data is handled by our processor under strict controls.

Reporting & analytics

Aggregate usage and performance analytics help improve the product while minimizing exposure of personal identifiers.

Enterprise reinvention

Compliance, integrations, and enterprise controls

Enterprise customers can request tailored Data Processing Addendums, integration support, and additional contractual protections. We provide guidance for connecting CHILL AI to existing enterprise systems.

Enterprise dashboard UI mockup emphasizing compliance features

Built for growth

Data retention and security by design

We retain personal data only as long as necessary to provide services, comply with legal obligations, and for legitimate business needs. Reasonable security measures and third-party PCI‑compliant tools are used.

Product mockup of a security dashboard tile showing retention controls and access logs

Vertical analytics widget showing retention timeline

Featured capabilities

Privacy-first features

Short descriptions below each headline explain the feature.

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Data minimization

Only collect what’s necessary for the service or legal purpose.

Consent controls

Users can opt in/out of marketing and withdraw consent where applicable.

Access & deletion

Request access, correction, or deletion via [email protected].

Secure payments

Payments handled by our processor under PCI-compliant systems.

Designed for developers

Developer responsibilities and data minimization

When integrating CHILL AI, follow our API guidelines to limit personal data in logs, use tokenization for payment data, and ensure secure storage of any customer identifiers.