Introduction

At CHILL AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, contact us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in our services, submit a form, contact us, or otherwise interact with CHILL AI.

The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Business information
• Inquiry details or service request information

How We Use Your Information

We use personal information collected through our website and services for legitimate business purposes, including:

• Responding to inquiries and service requests
• Providing AI-powered call handling and communication services
• Sending service-related communications, including SMS messages where applicable
• Scheduling or confirming appointments
• Providing customer support
• Improving our website and services
• Complying with legal and operational requirements

SMS and Mobile Information

By providing your phone number and initiating contact with CHILL AI — including by calling, submitting a form, or engaging with our system — you consent to receive conversational messages related to your inquiry. These may include responses to inbound calls, follow-ups, appointment-related communication, and service-related messages.

Message frequency varies based on your interaction. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP. Consent to receive messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors or service providers in support of services — such as customer service, communications delivery, or technical support — is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text messaging services.

CHILL AI does not send unsolicited marketing messages or messages to purchased or third-party contact lists.

How We Share Information

We do not sell personal information. We may share limited information only as necessary to operate our business, provide our services, respond to inquiries, comply with legal obligations, or work with service providers who support our operations.

These service providers may include website hosting providers, CRM systems, communications platforms, analytics tools, and text messaging service providers.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to provide services, respond to inquiries, comply with legal obligations, resolve disputes, and maintain business records.

Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and operational requirements.

You may opt out of SMS messages at any time by replying STOP.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date above.

Contact Us

If you have questions or comments about this Privacy Policy, you may contact us at:

CHILL AI

Brentwood, TN

Phone: (615) 541-4535

Email: [email protected]